These Terms govern access to CourseKit by the person or organisation accepting them (“Customer”). “CourseKit”, “we”, and “us” mean Better Brain Lab LLC. If you accept for an organisation, you confirm that you have authority to bind it.
The order, plan details, these Terms, the Data Processing Agreement, and any written service terms form the agreement. If they conflict, a signed order takes priority, followed by the DPA for personal-data matters, then these Terms.
CourseKit provides tools for schools to create, sell, and deliver online learning experiences, including customer-selected Webflow, payment, video, email, and live-session integrations. We may improve the service over time while preserving its material functionality during a paid term. Preview, beta, or test features may change or be withdrawn.
Customer retains ownership of its content and grants CourseKit a limited right to host, process, transmit, adapt, and publish it only as needed to provide and secure the service. Customer is responsible for the legality, accuracy, accessibility, permissions, notices, and learner-facing terms for that content and for its instructions to CourseKit.
Customer must not use CourseKit to:
Customer determines who may use its learning experience and is solely responsible for its learners, including any notices, permissions, or parental consent required for younger learners.
Plan allowances, prices, the transaction percentage we apply to a school’s sales, billing frequency, and taxes are shown at checkout, on our pricing page, or in an order, and may change on reasonable notice effective from the next billing period. Paid plans renew automatically for the same billing period until cancellation is scheduled. Fees are charged through Stripe, in addition to Stripe’s own processing fees. Customer authorises recurring charges and must keep a valid payment method.
A Customer new to a paid plan may request a full refund of its first subscription payment within fourteen (14) days of that charge by contacting us; the plan then ends. After that window, and for renewals, fees already earned for an active period are non-refundable except where the agreement or applicable law says otherwise.
Sales a school makes to its learners are processed through the school’s own connected Stripe account, and the school is the merchant of record for those sales. The school sets and honours its own learner refund policy, and bears any chargebacks, refunds, and related fees on those sales. Usage-based limits, video allowances, add-ons, and over-limit behaviour shown in the dashboard form part of the selected plan. We will provide clear notice before imposing a new material charge.
An owner may schedule cancellation through the hosted billing flow. Service remains available until the end of the paid period. Customer may reverse a scheduled cancellation before that date. Once service ends, CourseKit schedules customer-data deletion for 30 days later.
Before service ends, Customer should use the verified school export. The deletion process removes customer content and learner identity but may retain anonymised financial records, fraud evidence, audit evidence, or data subject to a documented legal hold. Read the deletion instructions.
We may suspend or terminate for material or repeated breaches after reasonable notice where practicable. Immediate action is permitted for serious security, abuse, legal, or provider risk.
Customer chooses which external accounts and sites to connect. Those providers have their own terms, and CourseKit is not responsible for their acts, omissions, or availability. CourseKit requests only the permissions needed for enabled functions. Automatic Webflow publishing is an explicit customer-controlled workflow; it may publish unrelated draft changes already present on the selected Webflow site, so the dashboard must show the target and require confirmation before publication.
CourseKit and its licensors retain all rights in the service, software, design, documentation, and trademarks. The agreement grants Customer a limited, non-exclusive, non-transferable right to use the service during its term. Learners retain ownership of the content they submit and license it as needed to deliver the school’s experience. Customer may give feedback; CourseKit may use it without restriction or identifying Customer as its source.
CourseKit may identify Customer by name and logo as a user of the service in its marketing and customer references. Customer may decline or withdraw this permission at any time by contacting support@coursekit.cloud.
Each party will protect the other’s non-public information with reasonable care and use it only for the agreement. Required disclosures must be limited and, where legally permitted, notified in advance. Personal data is handled under the Data Processing Agreement and Privacy Policy.
For paid plans, CourseKit targets 99.5% monthly availability of the core hosted service. Availability excludes: scheduled or emergency maintenance for which we give reasonable notice where practicable; disruption caused by third-party providers (for example Stripe, Webflow, Zoom, video, email, or network providers), Customer or its users, Customer configurations or integrations, or content; and events beyond our reasonable control.
If we fail to meet this target in a calendar month, Customer’s sole and exclusive remedy is a service credit against a future invoice, requested within 30 days, of up to 10% of that month’s plan fee for each full 1% of availability below target, capped at 30% of the monthly plan fee. Free and preview plans are provided “as available” without a service-level commitment.
Each party warrants that it has authority to enter the agreement. CourseKit will provide the service with reasonable skill and care. Except for the service level above and to the fullest extent permitted by law, the service is provided “as is” and “as available”, without implied warranties of merchantability, fitness for a particular purpose, or non-infringement, and we do not warrant that the service will be uninterrupted or error-free.
To the fullest extent permitted by law, neither party is liable for any indirect, incidental, special, consequential, or exemplary damages, or for lost profits, revenue, goodwill, or data, however caused. Except for a party’s liability that cannot lawfully be excluded, each party’s total aggregate liability arising out of or relating to the agreement is limited to the fees paid or payable by Customer to CourseKit in the three (3) months before the event giving rise to the claim. This clause does not reduce mandatory consumer or data-protection rights.
Customer will defend and indemnify CourseKit and its personnel against third-party claims, and resulting losses, arising from Customer’s content, Customer’s use of the service, Customer’s learners or their relationships with Customer, or Customer’s breach of the agreement or of law.
CourseKit respects intellectual-property rights and responds to notices of alleged infringement under the U.S. Digital Millennium Copyright Act. If you believe content on the service infringes your copyright, send a notice with the information the DMCA requires — identification of the work and the allegedly infringing material, your contact details, a good-faith statement, a statement under penalty of perjury that you are authorised to act, and your signature — to our designated agent at support@coursekit.cloud. We may remove or disable access to the material, notify the affected school, and terminate repeat infringers. An affected party may submit a counter-notice as the DMCA permits.
Please read this section carefully — it affects how disputes are resolved. Except for claims that may be brought in small-claims court and requests for injunctive relief to protect intellectual property or confidential information, any dispute arising out of or relating to the agreement or the service will be resolved by final and binding arbitration on an individual basis, administered by a recognised arbitration provider under its rules, rather than in court.
Class-action waiver. Disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims. If this waiver is found unenforceable for a particular claim, that claim (and only that claim) will proceed in the courts identified below.
Neither party is liable for delay caused by events beyond reasonable control. Customer may not assign the agreement without consent, except with a merger or sale of substantially all assets; CourseKit may assign it as part of a reorganisation or sale while preserving Customer’s rights. Invalid provisions are narrowed or removed without affecting the rest. A delay in enforcement is not a waiver.
The agreement is governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. Arbitration and any court proceedings permitted under Section 13 are subject to the state and federal courts located in the State of Wyoming.
Legal notices to CourseKit must be sent to support@coursekit.cloud. We may send account notices to the Customer owner email or through the dashboard. We will give reasonable advance notice of materially adverse changes unless urgent legal or security action requires otherwise.